Dr. Shafic Suleman, the Executive Secretary of the Public Utilities Regulatory Commission (PURC), has explained the importance of paying for quality utility services, assuring the commission’s commitment to providing fair and reliable services amidst concern over the financial strain of utility bills.
Dr. Suleman in his speech at the public forum in Kumasi acknowledged the challenges faced by consumers during an interview with the media at the Ashanti Region public hearing for the 2025-2030 tariff review.
Addressing the public at the Prempeh Assembly Hall in Kumasi, Ashanti on Tuesday, 14th October, 2025, Dr. Suleman stated that the commission understands the financial burden that utility bills can place on households and businesses.
“We understand the financial burden that utility bills can place on households and businesses. However, it is also essential to recognize that maintaining and improving the quality of utility services requires adequate investment. Our aim is to strike a balance between affordability and the need to ensure that consumers receive reliable and efficient services.” He assured the public that the PURC is dedicated to ensuring fair and transparent tariff setting processes. Dr. Suleman expressed.
The public hearing saw a broad participation from a diverse range of stakeholders across the Ashanti Region. Attendees included chiefs, assembly members, community residents, landlords, industry representatives, journalists, government officials, security personnel, and PURC officials.
The event provided a platform for individuals and groups to voice their concerns and offer suggestions on the proposed tariff adjustments. The open forum facilitated a robust exchange of ideas and perspectives, ensuring a comprehensive understanding of the potential impacts of the upcoming tariff review. Dr. Suleman noted that the PURC will carefully consider all feedback received during the hearing as it finalizes its determination of tariffs for the 2025-2030 period.
The PURC is committed to balancing the needs of utility providers with the affordability concerns of consumers, ensuring that tariffs are set at a level that supports sustainable utility operations while remaining accessible to all.
However, as a consumer, Alhaji Luqman Mohammed Nuhu Appiedu, the Ashanti Regional Chairman of the Ghana National Association of Garages (GNAG), urged the government to maintain consistency and use the Ghs1.00 energy levy on fuel to control the electricity threat in spite of the tariff increases that will put a greater financial strain on the general public.